Phase 3: Express + SQLite server, staff login, ticket email, admin dashboard

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01GJy6X45by9tzgQjaHHGMvW

it-support/.env.example

@@ -0,0 +1,12 @@
+# Copy to .env style settings on your host. Never commit real values.
+ADMIN_EMAIL=rana.krunal7558@gmail.com
+ADMIN_PASSWORD=pick-a-long-password-here
+# Where new tickets are emailed (this is already the default)
+TICKET_TO=rana.krunal7558@gmail.com
+# Gmail sending: use an "App Password", not your normal password
+SMTP_HOST=smtp.gmail.com
+SMTP_PORT=465
+SMTP_USER=rana.krunal7558@gmail.com
+SMTP_PASS=your-16-letter-app-password
+# Set to 1 when hosted behind a proxy (most hosts)
+TRUST_PROXY=1